[vc_row][vc_column][vc_text_separator title=”FAQ ” css=””][vc_toggle title=”What is the ROTOi system?” css=”.vc_custom_1759475593910{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]The ROTOi system is an aluminium window & door system designed based on German engineering principles, tailored for the Asia-Pacific climate and local applications.[/vc_toggle][vc_toggle title=”What products does Merx Windgo offer?” css=”.vc_custom_1759475440282{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Merx Windgo offers aluminium windows and door systems, including models such as Patio 130 LS, Patio 130 IW, FN52C, WW150, FN52T, FN52D, Patio 130 SW, etc.[/vc_toggle][vc_toggle title=”Does Merx Windgo provide custom designs?” css=”.vc_custom_1759475631828{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Yes — they offer custom design ROTOi doors and windows to match your architectural needs and preferences.[/vc_toggle][vc_toggle title=”What is the warranty period for your products?” css=”.vc_custom_1759475667959{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]A 10-year hardware functional warranty is provided by ROTO as per their terms & conditions.[/vc_toggle][vc_toggle title=”Where does Merx Windgo operate / supply products?” css=”.vc_custom_1759475734569{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]They supply across India, with multiple production sites and logistics/distribution centers.[/vc_toggle][vc_toggle title=”How do I contact Merx Windgo for a quote or consultation?” css=”.vc_custom_1759475768088{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]You can reach them via phone (+91-9619619471) or email (merxwindgo@gmail.com). There’s also a contact form on their website.[/vc_toggle][vc_toggle title=”What makes Merx Windgo different from other window/door suppliers?” css=”.vc_custom_1759475800623{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]- German engineering & innovation
– Deep expertise in the window & door industry
– System solutions designed for tropical regions
– Strong supply chain, technical support, and quality assurance[/vc_toggle][vc_toggle title=”What is the warranty period for your products?” css=”.vc_custom_1759475667959{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]A 10-year hardware functional warranty is provided by ROTO as per their terms & conditions.[/vc_toggle][vc_toggle title=”Do you provide installation services?” css=”.vc_custom_1759475906093{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Yes, installation services are available. You can contact the team for specific project requirements.[/vc_toggle][vc_toggle title=”What material is used in your windows & doors?” css=”.vc_custom_1759475935093{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]They use high-grade aluminium systems (ROTOi aluminium components).[/vc_toggle][vc_toggle title=”Are your systems suitable for India’s climate?” css=”.vc_custom_1759475961888{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Yes — the designs are engineered keeping in mind tropical climate challenges and regional conditions.[/vc_toggle][vc_toggle title=”What is the lead time for delivery?” css=”.vc_custom_1759475991449{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Lead time depends on the project size and specifications.[/vc_toggle][vc_toggle title=”Can I get a sample or showroom visit?” css=”.vc_custom_1759476028602{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Yes, you can request sample units or schedule a showroom visit to explore the products.[/vc_toggle][vc_toggle title=”What kind of maintenance is required?” css=”.vc_custom_1759476060740{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Regular cleaning, lubrication of hardware, and checking seals are recommended to maintain performance.[/vc_toggle][vc_toggle title=”What sizes and configurations are available?” css=”.vc_custom_1759476109177{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Various configurations are available including sliding, folding, and casement windows/doors, with customizable sizes.[/vc_toggle][vc_toggle title=”Do you supply both residential and commercial projects?” css=”.vc_custom_1759476130032{margin-left: 100px !important;border-left-width: 25px !important;border-color: #000000 !important;}”]Yes — the product range is suitable for residential homes, commercial buildings, and large-scale projects.[/vc_toggle][/vc_column][/vc_row]